Fortinet FortiTelemetry 100G
Deep insights into application performance behaviors

Overview:

Built-in telemetry profiles for business SaaS applications

With Software as a Service (SaaS) becoming as ubiquitous as essential utility and the recent transformative trends of AI as a Service (AIaaS), critical information about cloud-based application availability and performance is becoming more important in ensuring satisfactory user experiences.

FortiTelemetry, Fortinet’s end-to-end user application telemetry monitoring, helps enterprises of any size improve SaaS application experience based on a comprehensive set of applicationlevel and network-level performance metrics. FortiTelemetry includes on-premise FortiGateintegrated telemetry agents that continuously emulate, monitor, and detect performance metrics across SaaS applications.

FortiTelemetry collects real-time telemetry information from Top 10 Business SaaS applications using emulated user browsing activities to calculate different scores and network path information, so customers can understand each application and network behavior easily. With its built-in FortiGate Security Fabric integration, FortiTelemetry provides easy-to-implement powerful SaaS application visibility across your network and helps you identify bottlenecks for improved user productivity.

Key Features

• End-to-end user experience monitoring
• FortiGate-integrated, agent-based synthetic telemetry
• Built-in telemetry profiles for business SaaS applications
• Automated measurements for application-level and network-level metrics
• Application Experience Score and Application Failure Rate calculations
• Suitable for SD-WAN/ SD-Branch sites, data centers, head offices, and any sites with a FortiGate
• Suitable for data centers, head offices, and SD-WAN/SD‑Branch sites
• Measures underlay and overlay networks

Key Benefits

• Site-specific, 24x7 user experience SaaS measurements
• Deep insights into application performance behaviors
• Quick root cause analysis of poor SaaS application performance
• Identify site network performance bottlenecks
• Improved SaaS user experience

Metric Highlights:

A key differentiator of FortiTelemetry lies in its ability to look inside each application session to collect real end user telemetry information 24x7 automatically without user interventions or involvements.

Using its hardware- or software-based agents, FortiTelemetry gathers and provides the following SaaS application telemetry metrics:

• Application-level:
  • Application Experience Score (AES)
  • Application Failure Rate (AFR)
  • Time to First Byte (TTFB)
  • Application Total Downloading Time (ATDT)
  • Throughput
• Network-level:
  • Latency
  • Jitter
  • Packet loss
  • TCP Round Trip Time (RTT)
  • 95th percentile DNS resolution time
  • 95th percentile TLS handshake time

With its own real-time streaming analytics engine running in the cloud, FortiTelemetry actively measures each SaaS application health, provides intelligent alerting when a threshold is breached, and predicts potential link quality deterioration using its AI algorithms. These application-focused telemetry metrics produce real actionable insights into SaaS applications, over and above traditional application performance monitoring (APM) solutions.

Agents

FortiTelemetry relies on on-premise telemetry agents, which can be hardware-based or software-based agents. There are two types of telemetry agents available:

• FortiTelemetry 100G Agent – A desktop size hardware appliance agent
• FortiTelemetry Windows Agent – A software agent running on Windows machine

The telemetry agents simulate real users running the monitored SaaS applications on a web browser. The agents collect raw application-level and network-level statistics, turn them into meaningful telemetry metrics, and stream the metrics to FortiTelemetry Cloud for further analysis and retention.

The telemetry agents are controlled by an on-premise FortiGate, acting as the FortiTelemetry Controller.

Cloud

FortiTelemetry Cloud receives, processes, analyzes, and retains streaming telemetry data sent by the agents. It calculates the Application Experience Score and Application Failure Rate of each application metric set.

FortiTelemetry Cloud provides this additional telemetry analytics to the FortiTelemetry Controller, which consumes and displays them as FortiView Telemetry.

Specifications:

Components	Description	Integrations
FortiTelemetry Hardware Agent – FTL-100G	Available in a desktop form factor, FTL-100G is hardware agent, actively emulates SaaS application browsing, collects their relevant telemetry statistics, and pushes them to FortiTelemetry Cloud.	FortiTelemetry Controller, FortiTelemetry Cloud
FortiTelemetry Software Agent – Windows	FTL-Windows is software agent running on a Windows machine (min. four CPUs and 8 GB RAM), actively emulates SaaS application browsing, collects their relevant telemetry statistics, and pushes them to FortiTelemetry Cloud.	FortiTelemetry Controller, FortiTelemetry Cloud
FortiTelemetry Controller	A built-in software component of a FortiGate, FortiTelemetry Controller automatically discovers and authorizes FortiTelemetry Agents via Zero Touch Provisioning, including manages them over a common Layer 2 network.	FortiTelemetry Agent, FortiTelemetry Cloud, FortiGuard
FortiTelemetry Cloud	A collection of cloud-native, big-data streaming infrastructure running on dedicated Fortinet Data Centers globally, FortiTelemetry Cloud receives, analyzes, and stores real-time application telemetry information from FortiTelemetry Agents	FortiTelemetry Agent, FortiTelemetry Controller, FortiCare

Documentation:

Download the Fortinet FortiTelemetry Datasheet (PDF).