Fortinet FortiVoice - Cloud
For use with FortiVoice systems

One Platform for Communication Efficiency

FortiVoice Cloud is a secure cloud-based unified communications (UC) solution that is fast to deploy and easy to activate, whether users are in the office, at home, or on the move. With simple FortiVoice Cloud web-based management, plug-andplay-ready FortiFone IP phones, and intuitive softclients for smartphones and computers, users can start communicating with their teams and customers within minutes. FortiVoice Cloud delivers reliable services and quality communications that empower business of all sizes to connect their users through a single, secure communications platform.

Phone System

• Auto attendants
• Dial-by-name directory
• Ring groups
• Music on hold
• Scheduled call handling
• Call reporting
• Click-to-dial
• Follow-me
• Automatic hotline
• Direct inward dialing (DID)
• Individual voicemail
• Group voicemail
• Voicemail to email
• Call queue
• Call barge
• Line/extension appearance
• Rule-based dial plan
• Call detail record logging
• Personal blocklist
• Multilingual
• Calendar-based schedule

Phone Services

• Unlimited North America calling*
• Selection of toll-free and local numbers
• International numbers for over 180 countries and territories with affordable rates

Calling

• Mute/unmute
• hold/unhold
• Call transfer
• Call park
• Call forward
• Three-way calling
• Intercom
• Caller ID modification
• Personal/system speed dials
• Emergency call notification and presence
• SIP forking/ twinning

Collaboration

• Presence
• Chat/Instant messaging
• Call conference/bridge
• Video calling
• Microsoft Teams integrations

Fax

• Send and receive without a fax machine
• Fax to email
• Fax archive/remote storage
• Automatic fax detection

Management

• Web-based management portal
• Customizable web appearance
• Password policy enforcement
• Single Sign-on
• Real-time call-status monitoring
• User privileges
• SMDR
• Alert email for system events

Security

• Multi-factor authentication
• LDAP, RADIUS, SAML
• HTTPs auto-provisioning
• IP phone endpoint-based certificate validation
• SIP over TLS 1.3 and SRTP

Mobility

• Mobile Softclient for Android and iOS
• Desktop Softclient for Mac and Windows